At Faircent Network Pvt Ltd (Fenmworld), we strive to ensure your utmost satisfaction with every purchase. If, for any reason, you are not completely satisfied with your order, we offer a hassle-free return and refund policy to make your shopping experience as smooth as possible. Please read the following guidelines carefully:

Returns:

1. Eligibility:

• To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging.
• Items such as lingerie, swimwear, and earrings cannot be returned due to hygiene reasons.

1. Timeframe:

• You have 5 days from the date of delivery to initiate a return.

1. How to Initiate a Return:

• Please contact our customer service team at (faircentnetwork001@gmail.com) or (Femworld992@gmail.com) to initiate the return process.
• Provide your order number and details of the item(s) you wish to return.

1. Return Shipping:

• Customers are responsible for return shipping costs unless the item received was incorrect or damaged.
• We recommend using a trackable shipping service for returns to ensure the safe delivery of your item.

1. Refunds:

• Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
• If your return is approved, a refund will be processed to your original method of payment within 7 business days.

Exchanges:

Unfortunately, we do not offer direct exchanges. If you wish to exchange an item, you will need to return the original item for a refund and place a new order for the desired item.

Damaged or Incorrect Items:

In the rare event that you receive a damaged or incorrect item, please contact us immediately upon receipt. We will work with you to resolve the issue promptly, whether it involves a replacement, exchange, or refund.

Non-Returnable Items:

Certain items are non-returnable for hygiene or safety reasons. These include:

• Lingerie
• Swimwear
• Jewellery

Final Sale Items:

Items marked as “final sale” are not eligible for returns or exchanges.

Cancellation Policy:

Once an order has been placed, it cannot be canceled or modified. Please review your order carefully before completing your purchase.

Contact Us:

If you have any further questions or concerns regarding our refund and return policy, please feel free to contact our customer service team at (faircentnetwork001@gmail.com) or (Femworld992@gmail.com)

Femworld reserves the right to amend this policy at any time without prior notification. Please refer to our website for the most up-to-date information.